Clearly written and highlighted with entertaining stories, this book is filled with useful ideas and practical applications from Ron Parks -- a business owner whose annualized average turnover rate for full-time employees is just eight percent. Through roller-coaster business cycles, he's never laid off a worker for economic reasons. And, in an industry that dreads visits from OSHA reps, he's created a standard-setting operation. Manager's Mentor will show you how to: -Put together a quality community of employees -- and customers -Root out inefficiencies limiting your company's success -Improve your ability to prevent problems -Boost the power of your capital investments -Zero in on your own market niche -Fine-tune your strategic-planning process -Develop a business philosophy guiding you to the best long-term decisions