Got Sales? The Complete Guide to Today s Proven Methods for Selling Services is filled with research-driven strategies, tools and techniques designed to inspire the reader to a new level of success. The book includes the invaluable workbook, What To Say When You re Selling in All Kinds of Situations. Selling is changing. As the ways in which people prefer to be sold evolve, salespeople s approach to selling must evolve with them, or business is lost and money is left on the table. Got Sales? provides the tools to be successful in selling today. Most people don t know what to say when they re selling. They think they do. But they re operating off stereotypes, out-of-date advice, and whatever has worked for them in past ... and wondering why they re not more successful today. Lenann Gardner s book focuses on practical ways to achieve immediate sales results.